Primary Care Portal

Care Navigation- Phase 2 Basic Training


Good Morning,

I hope you are all keeping well,

I am just emailing regarding an exciting opportunity for Care Navigation Training for new starters and those who have not undertaken Care Navigation training before. The training will cover the basics around why we Care Navigate in a Practice, linking to the 10 high impact actions. Practice Managers can attend as well however, the training is for any member of staff who Care Navigates in Practice and has not attended a training on Care Navigation before. The training will be on Wednesday 25th November 2020 via Microsoft Teams and will be available for up to 10 participants for each session. This is to ensure that the training is interactive and allows for more beneficial training.

 

Date

Time

Wednesday 25th November

9:30am – 11:00am

Wednesday 25th November

12:30pm – 2:00pm

For those who will be booking onto the training it has been advised that they take part in the below online training links, for those that do not complete the online training will not be excluded however it will help with the content on the training.

An Introduction to Care Navigation

Please be aware that the Introduction to Care Navigation course is primarily for receptionists.

In the attached user guide, there are instructions asking learners to enter the licence code into “introduction to care navigation”. Please ask learners to try this link first if anyone has an errors with enrolment keys: http://www.conexushealthcare-learningcentre.org.uk/login/index.php

Please also be aware when registering that each learner must have their own email address. They cannot all use a practice email address to register, its one email address per learner. This is to confirm they are a person and not a computer virus. Please could you ensure that the learners are aware that the verification email can take up to 24 hours to be received, therefore we recommend learners registering 24 hours before they plan to complete the course.

Nene and Corby’s enrolment code for An Introduction to Care Navigation is; 2017014

Management Module

Please be aware the Care Navigation Management module is for GP’s, PM’s or reception managers and team leaders. This takes approximately 25 minutes to complete and the resources can be downloaded as you proceed.

In the attached user guide, there are instructions asking learners to enter the licence code into “Care Navigation Management Module”. Please ask learners to try this link first if anyone has an errors with enrolment keys: http://www.conexushealthcare-learningcentre.org.uk/course/view.php?id=14

The enrolment code for the management module is; 2019104

Please also be aware when registering that each learner must have their own email address. They cannot all use a practice email address to register, its one email address per learner. This is to confirm they are a person and not a computer virus. Please could you ensure that the learners are aware that the verification email can take up to 24 hours to be received, therefore we recommend learners registering 24 hours before they plan to complete the course.

If there are any issues, please get in touch with us at events@conexus-healthcare.org.

Please contact myself on Olivia.williams16@nhs.net by the close of play of Wednesday 11th November with the following details;

  • Participants name
  • Email address ( if they do not have an individual work email address then a personal email address will need to be provided to access the training )
  • Practice

I look forward to hearing from you,

Many Thanks,

 

Olivia Williams

 

Admin Support Officer

Date and time


25 November 2020
09:30 - 11:00

Location


MS Teams

Contact details


Olivia Williams

olivia.williams16nhs.net